Shipping Policy
At Polar Beast, every order is handled with precision and care to ensure the best possible experience for our customers.
1. Order Processing
Orders are processed within 2–5 business days before shipment.
Please note that processing times may be slightly extended during high-demand periods, holidays, or limited product releases.
2. Shipping Time
Estimated delivery time for all orders:
- 5–15 business days
Shipping times are estimates and may vary depending on destination, customs procedures, carrier operations, and other external factors beyond our control.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment in real time.
4. Shipping Restrictions
We may be unable to ship to certain countries or regions due to shipping carrier limitations, customs restrictions, or unsafe delivery conditions.
If shipping to your location is unavailable, you will be notified during checkout or contacted directly by our support team.
5. Shipping Delays
While we work with reliable shipping partners, delays may occasionally occur due to:
- Customs processing
- Public holidays
- Weather conditions
- High shipping volumes
- Global events or transportation disruptions
Polar Beast is not responsible for delays caused by shipping carriers or customs authorities.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Polar Beast is not responsible for lost or delayed shipments caused by incorrect or incomplete addresses provided by the customer.
7. Lost Packages
If your package is confirmed lost in transit by the shipping carrier, please contact us and we will assist in resolving the issue.
8. Contact Us
For any questions regarding shipping or delivery, please contact us at:
support@polarbeast.com
WhatsApp : +380 63 955 2729
Polar Beast
Born in the cold. Built to dominate.