Polar Beast Polo

We ship across the GCC only.

1. Delivery times

• Kuwait: within 1 week
• Saudi Arabia, UAE, Bahrain, Qatar and Oman: within 2 weeks

Times start once your order is confirmed. Public holidays and customs procedures can add time.

2. Delivery fees

• Kuwait: 2 KWD
• Other GCC countries: 5 KWD
• Free delivery on orders of 35 KWD or more.

3. Tracking

You get a tracking number by email as soon as your order ships.

4. Shipping address

Check your address before you pay. We're not responsible for delays or losses caused by an incorrect or incomplete address.

5. Lost parcels

If the carrier confirms your parcel is lost, we send a replacement or refund you in full.

6. Contact

Reach us through the Contact page. Include your order number.

Simple rules. Clear terms.

1. Size exchange

Wrong size? Exchange it within 7 days of delivery.

• Unworn, unwashed, with tags and original packaging.
• One exchange per item, subject to stock.
• Exchange delivery fee: 2 KWD inside Kuwait, 5 KWD across the GCC.
• If your size is out of stock, we refund the item price to your original payment method.

Contact us with your order number and we'll arrange the exchange.

2. Not eligible for exchange or return

• Change of mind.
• Caps (one size).
• Perfume once opened.
• Items that have been worn, washed, or have had their tags removed.

3. Damaged, defective or wrong item

Contact us within 7 days of delivery with your order number and clear photos. We replace it or refund you in full. No cost to you.

4. Refunds

Approved refunds go back to your original payment method within 5–10 business days, depending on your bank.

5. Changes and cancellations

You can change or cancel your order until it ships. Once shipped, it can't be cancelled.

6. Contact

Reach us through the Contact page. Include your order number.